Quick overview

Signing in to your exchange account is the gateway to managing funds. This guide covers the standard sign-in flow (email/username + password), two-factor authentication options, Master Key and passkey methods, recovery steps if you can’t sign in, and troubleshooting tips commonly used when a device or 2FA fails.

Step 1 — Navigate to the official sign-in page

Always open a new browser tab and type the exchange’s domain manually or use a bookmark you created yourself. Phishing sites mimic the sign-in screen; typing the URL or using a known bookmark helps ensure you reach the genuine sign-in endpoint. (Reminder: this page is a sample template and not the official sign-in page.)

Step 2 — Enter credentials carefully

Enter your registered email address or username, and your secure password. If you have trouble, use the service’s official “forgot password” flow to reset — don’t share passwords or reset links with anyone. Keep passwords unique and long using a password manager for best security.

Step 3 — Use strong Two-Factor Authentication (2FA)

After your password, you’ll typically be prompted for a 2FA code or passkey. Strong options include hardware security keys (FIDO2/WebAuthn), passkeys (biometric or device-bound credentials), or authenticator app codes (TOTP). Avoid SMS where possible because it is vulnerable to SIM-swap attacks. Set up multiple 2FA methods if the platform supports them so you have recovery options.

Step 4 — Master Key / Passkey & recovery

Some platforms offer a Master Key or passkey as an additional sign-in method or to protect password resets. Store any recovery keys or master keys offline and treat them like your recovery seed. If you lose your 2FA device, the Master Key or support processes may be used to regain access — prepare early by recording any backup codes provided.

Step 5 — Device approval and session management

When signing in from a new device, you may be asked to approve the device via email or an existing trusted device. Name and manage your trusted devices in account settings and revoke access for devices you no longer use. Regularly review active sessions and revoke anything unfamiliar.

Troubleshooting — common sign-in issues

  • Incorrect credentials: Double-check email/username and password. Use the “forgot password” option to reset if needed.
  • 2FA failures: If TOTP codes don’t work, confirm clock skew on your authenticator device or app. If you lost your 2FA device, use backup codes, passkeys, Master Key, or official support flows to recover access.
  • Device not recognized: Approve new devices via email link or remove device restrictions temporarily in account settings if stuck (follow official guidelines).
  • Account locked/body response: If security systems lock your account, follow the platform’s official support process to verify identity and restore access.

Security checklist — sign in safely

  1. Use a unique password per site and a reputable password manager.
  2. Prefer hardware security keys or passkeys for 2FA when possible.
  3. Store backup codes, Master Keys, and recovery info offline in a secure location.
  4. Beware of phishing — never enter credentials on a site reached via an emailed link unless you verify the domain.
  5. Regularly review sessions and revoke unknown devices.

Accessibility & tips for faster indexing (Bing)

To make help pages index quickly on Microsoft Bing, publish unique content with a clear title and meta description, add JSON-LD structured data, and ensure the page is crawlable (no robots blocking). Helpful, original content that solves user problems is rewarded more than repetitive keyword stuffing. This sample intentionally uses keywords like “Kraken login” and “how to sign in” for demonstration; on live sites, prioritize clarity and accuracy over excessive repetition.

Note: This page is a sample/template about signing in and is NOT an official Kraken page. For official sign-in and recovery flows, always consult Kraken’s verified support pages and domain.